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Sales and Service
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Satisfactory Solutions
Provide professional solutions for customers, provide the comprehensive inspection support system to achieve the national and international standards. Rapid solving ability and pre-sales consultation -
24 Hours Service
There are 19 fixed after-sales service stations and 5 mobile after-sales service stations in Beijing, Shanghai, nanjing, guangzhou, hangzhou, chongqing and other cities nationwide, which can provide quick response within 2 hours and determine and solve equipment problems within 24 hours -
Smarter Service System
TIECHENG has adopted modern information service means such as online model selection system, MES system, station video acquisition system and unmanned distribution system. Customers can complete the selection of product hardware requirements, installation size, wiring harness standard and software protocol through online selection system. After the selection, the online order system is used to transfer the requirements to the process support department of TIECHENG. After the technical solution is determined, the production system will receive production orders from procurement and production planning. The entire manufacturing process will be traced through the MES system, and the material and manufacturing testing process will be traceable. Customers can easily track the product manufacturing process through the video acquisition system